We’re here to help with your customers' claims.
24/7 Claims line: 1 866 464-2424
Submitting and tracking claims
Whether through the Intact App, Client Centre or by phone, your customers can submit or track claims quickly and easily.
Intact Service Centres
One-stop-shop service for auto claims
Rely Network®
Carefully selected auto collision shops and property restoration contractors that provide fast, priority service to customers.
Snapsheet (Ontario only)
Leveraging technology to transform your customers’ claims experience.
On Side Restoration
Helping to strengthen repair and restoration services for personal and commercial property claims.
Email and Electronic Funds Transfer Payments
Secure and convenient ways for your customers to receive funds following a claim
Claims Resources
Claims: making our name our promise
Our promise is to get your customers back on track when an unforeseen event occurs, in a fair, respectful and easy manner.
30 Minute Claims Guarantee
When your customer calls to report a claim, we guarantee that within 30 minutes of answering the call, one of our claims representatives will start the claim. If not, we’ll write your customer a cheque for the full amount of their annual premium up to $1,000.**
** Certain conditions, limitations and exclusions apply.
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