Offer your customers choice and convenience by putting insurance at their fingertips with the Intact Insurance App and Client Centre.
We’re committed to being customer driven and providing you with online tools that will help you service your customers and be competitive in a constantly evolving digital environment.
Over 80% of Canadians own a smartphone, with 85% of them preferring apps – changing the way customers expect to access information and services. On average, 75% of customers that create a Client Centre account, choose to go paperless.
INTACT INSURANCE APP
customers registered in Client Centre
rating in the
* April 2020 data.
Your brand is front and centre. Customers can contact you right from the Intact App - keeping them connected to you and your brand.
You see what your customer sees.
You can view a customer’s print preference and deploy an email from the Broker Portal to help them register.
The focus is on your value proposition.
The time savings with online access allows you to focus on what matters most – offering advice and expertise.
Customer Email Notifications
Update your customers digitally. Paperless customers with an email address will be notified when they have completed a transaction, including renewal, policy change and cancellation.
Choice and Convenience
Your customers can view their policy documents, billing statements and real-time claims tracking.
Customers can submit a property or auto claim and upload relevant claims documents using the App or Client Centre. Updates are provided in real-time, allowing your customers to check on their claims at their convenience.
Digital Proof of Insurance
Customers have access to a digital copy of their pink card through the App and Client Centre.
Paperless customers with an email address will be notified by email when they have completed a transaction, including renewal, policy change and cancellation reducing paper clutter and reducing their impact on the environment.
Access social media posts promoting Client Centre and the App to encourage your customers to register today.
Send a registration email to your customers right from Client Centre or use one of our promotional email templates to promote the benefits of our digital tools.
Ask your Business Development Manager about how you can add a widget to your website directing customers to Client Centre.
Send co-branded buckslips to your customers promoting our digital tools.
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