latest Enhancements

We continue to invest in our digital tools to ensure we offer the best solutions to your customers. Check-out our latest enhancements to Client Centre & the Intact App below.

Crash Assist


Provide peace of mind for your customers in the event of an accident with Crash Assist. Available for customers with my Drive, Crash Assist is an accident detection feature that provides access to services when they need it most.


Find additional resources and learn more here.

Roadside Assistance


Roadside Assistance gets your customers up and running when they need it most.


Available in only a few taps in the Intact Insurance App or by calling a toll-free number at 1-844-428-2020, Roadside Assistance gives your customers worry-free, immediate assistance.


Find additional resources and learn more here.


Car Care


“1 in 5 Canadian cars have an unfixed safety recall,” meaning many vehicles on the road today have been deemed unsafe to drive by the manufacturer.*


Give your customer’s peace of mind with the new Car Care feature on the Intact Insurance App. With Car Care, your customers can view notifications and keep track of any safety recalls on their vehicles all in one place. They can drive with confidence knowing they’ll be up to date on any recalls issued, helping keep their car safe for the road.


Find additional resources and learn more here.


*“Buying or Selling a Used Car? Get the Vehicle History.” CARFAX CANADA, 2020,

Weather Alerts


With severe weather events becoming more and more frequent, ensuring your customers are informed and well prepared can help prevent losses before they happen. The new Weather Alert feature, available on the Intact App, puts information about severe weather at your customers’ fingertips.


Weather alerts provide customers with a notification directly to their smartphone so they can prepare for severe weather headed their way. The new feature also provides tips on preventative steps they can take to protect their vehicle and property from damage.


Find additional resources and learn more here.

Submit a Claim Online


Your customers can quickly and easily submit a property or auto insurance claim through the Intact Insurance App and Client Centre. Customers can also upload relevant claims documents such as receipts, photos or a police report on open claims. If they have any questions, they are prompted to reach out to you or their adjuster; if they’re using the App, they can call right from their smartphone.


Find additional resources and learn more here.

Digital Proof of Insurance


Your customers have access to a digital copy of their pink card through the App and Client Centre. Customers with the App can also show their digital proof of insurance to law enforcement from their phone with lock screen functionality on iOS and Android for added security (where digital proof of insurance is legally accepted.)


Find additional resources and learn more here.

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